Support
Need help? Check the FAQs below or contact us directly.
Email: support@livingduality.com
Frequently Asked Questions
How do I score a game on my Apple Watch?
Tap the score area to add a point for your team (Team A). Swipe down anywhere to score for the opponent (Team B). Use the + buttons to score for either team. Long press any + button to undo a point.
Do I need an Apple Watch to use the app?
No! You can use the iPhone app to log games manually after you play. Tap "Log Game" on the home screen and enter the final scores. The app estimates calories burned based on game duration.
How do I sync games from my watch to my phone?
Games sync automatically via Bluetooth when both devices are nearby. The sync happens in the background even if the iPhone app isn't open. If you don't see a game on your phone, make sure both apps are updated and your watch is paired in the Watch app.
Why are my calories and steps showing as 0?
Make sure HealthKit permissions are enabled. Go to iPhone Settings > Privacy & Security > Health > Kings of the Beach and enable all categories. Then reopen the app and pull to refresh.
Why is my heart rate not showing for a game?
Heart rate data is recorded by your Apple Watch during gameplay. Make sure you're wearing your watch snugly and that HealthKit permissions are enabled. Heart rate data is only available for games scored on the watch, not manually logged games.
How do I change the game length?
On the Apple Watch, tap Settings on the scoring screen and change Target Points to 15, 21, or 25. The default is 21. Games end when a team reaches the target points with a 2-point lead.
How do I delete a game?
On the iPhone app, swipe left on any game in the history list to delete it. You can also tap a game to open the details and use the Delete button at the bottom.
How do I edit a game?
Tap any game in the history list to open the details, then tap the Edit button. You can change the scores, target points, and duration.
How do I add notes to a game?
On the Apple Watch, after a game ends, tap "Add Notes" on the Game Summary screen and dictate your notes. On the iPhone, tap any game in the history list and type in the Notes field.
How do I organize a pickup game?
Go to the Sessions tab, tap the + button in the top right corner. Select a court location (or add a new one using your current GPS location), set the date, time, player count, and create. Other signed-in users can see and join your session.
What happens if a session is full?
You'll be added to the waitlist with your queue position. If someone cancels, the first person on the waitlist is automatically promoted and notified.
How do video clips work?
If you record video during your game with Meta glasses, a GoPro, or your phone's camera, the app automatically scans your camera roll for clips that match the game's time window. Matching clips appear in the Game Clips section of the game details. Tap any clip to play it full screen.
How does weather tracking work?
The app automatically records the weather conditions (location, temperature, wind speed and direction) when you start a game on the watch or log a game on the iPhone. This data appears in the Conditions section of the game details.
How do I sign in?
Tap "Sign In" on the home screen. You can use Sign in with Apple (recommended) or create an account with email and password. Signing in enables cloud sync so your games are backed up and accessible across devices.
How do I delete my account?
Go to the Profile tab and tap Sign Out. To permanently delete your account and all associated data, email support@livingduality.com with the subject "Account Deletion Request."
Can I share my game results?
Yes! Tap any game in the history list, then tap the Share button. The app generates a branded game card image that you can share to social media, messages, or any other app.
System Requirements
- iPhone: iOS 17.6 or later
- Apple Watch: watchOS 10 or later (optional — iPhone works standalone)
- Internet connection required for cloud sync, session scheduling, and weather data
- HealthKit-compatible device for health and fitness tracking
App Version: 2.0